Infrastructure & Support

Description

Junior IT Support Analyst– AWS – Cloud – SaaS - London. Remote working and remote OnBoarding. Two immediate hires are required for this company. Miller Maxwell has partnered with provider of Data Analytics technology. The organisation operates as a provider and distributor of enriched decision-based market data, operating as a key provider to several blue-chip organisations. They seek to hire a Junior IT Support Analyst to join an ever growing need to automate process and data flows.

The Junior IT Support Analyst will:

• Work closely with Senior Systems Engineers and head of IT with ongoing training and personal development.
• Initially be trained on clients SaaS platform. 
• In 3-6 months manage deployment of software applications.
• Work on new deployments of new products being released in 2021.
• Support clients with on-going software issues.
• Maintenance of Setup of AWS instances
• Liaise with development and infrastructure teams to implement future strategy.
• Monitor system health – use sophisticated techniques to resolve errors and outages.

The Junior IT Support Analyst will need to have:

• Be educated to HND or Degree level in IT / Science / Engineering related subject.
• 6-12 months commercial IT experience.
• Ability to discuss IT Infrastructure / network support basics.
• Experience of Cloud AWS - this can be self study or commercial experience. 
• Experience working with Linux / Unix technology environment OR Windows environment considered.

The Junior IT Support Analyst can gain in-depth knowledge of cloud AWS technology, be fully trained on software support – SaaS technology with 1-2-1 training from senior members of the team. The Junior IT Support Analyst will be able to introduce, research and contribute to the clients innovative cloud-based technology stack.