Infrastructure & Support

Job Role: Infrastructure & Support
Job Type: Permanent
Location: City of London, London
Salary: £60,000 - £75,000 pa
Start Date: 19/11/2021
Job Reference: MM-00002400


Support Engineer – Front Office - London – Multi-asset class trading venue seeks to hire three Support Engineer’s to join their expanding team. Working as part of a team providing 2nd and 3rd level technical support for all hardware, software, platform, and for 3rd party applications. Their high performance, low-latency trading platform is developed internally with lots of working parts so the Support Engineer will be required to have experience working within front office environments supporting Windows based trading environments and underlying software.

Support Engineer responsibilities:

  • Provide 2nd and 3rd level desktop and application support.
  • Work with front office users to improve user experience.
  • Work closely with internal development and testing teams to discuss platform improvements and automations.
  • Supporting market data feeds and exchange connectivity. 
  • System Monitoring and configuration.
  • Support on-prem and virtual environments.

The Support Engineer should have:

  • A degree in a STEM related subject.
  • Proven Windows support experience.
  • Previous financial application support experience.
  • Must have experience working within a front-office technical support environment.
  • Some experience of experience with PowerShell beneficial.
  • Experience of System Monitoring tools: Ansible, Nagios, Zabbit- Beneficial
  • Experience of Unix and/or Mac - beneficial. 
If you seek a new challenge and would like the opportunity to work for an innovative electronic hedge fund that offers a structure career path, superb culture, dedicated training budget, access to the latest tech hardware then please contact us for information.

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