Financial Operations

Description

Business Client Support Analyst – London. Client Onboarding, stakeholder management - London.

Two  days in the client's London (St Paul's location) office is required. Miller Maxwell is working with a global real-time electronic brokerage seeking to hire experienced Business Client Support Analyst for the European client support team. The successful Business Client Support Analyst will be part of a fast-paced Financial services organisation that will provide exposure to high-performance systems, front-office business users and scope to grow within an innovative business with a global reach.

You the successful Business Client Support Analyst will:

• Onboarding new clients. 
• Resolving client's platform issues.
  
• Resolve trading-related issues for clients where required.
• Provide account management for tier 1 clients – This includes blue-chip financial services business.
• Work closely with different departments across the business with constant interaction with business analysts, project managers, and software engineering teams.

You the successful Business Client Support Analyst will have:

• A degree in a STEM-related subject.
• At least three years experience.
• Experience within Capital Markets, Derivatives or Bonds markets. 
• Experience within financial services business, customer, or client services support position.
• Experience working within a customer-focused environment support software.
  
• Excellent communication skills with the ability to work with customers via email and telephone.
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For more information about this exciting Business Client Support Analyst opportunity then please call Miller Maxwell or please email me us with your CV for immediate review. Package will include: Competitive market bonus, private medical cover, pension, 26 days holiday, gym membership, life insurance, working from home (Office is located in city of London).